We only collect the information you provide directly: your name, email address, phone number, and the content of messages sent through contact forms. This data is necessary to respond to your requests, process orders, and improve the shopping experience. Additionally, we automatically collect technical data such as IP address, browser type, and operating system to ensure site security and analyze traffic using analytics services.

We use essential cookies for the proper functioning of the site and analytics cookies (e.g., Google Analytics) to understand how you interact with our content. You can manage your cookie preferences from your browser settings. We do not use behavioral advertising cookies or third-party tracking without your explicit consent.

The collected data is used exclusively to: respond to your questions and requests, process and deliver orders, improve our products and services, and send order-related communications (no promotional materials without your consent). We do not sell, rent, or share your data with third parties for commercial purposes.

Your data is stored on secure servers with restricted access only to authorized personnel. We retain information for as long as necessary for the purposes mentioned above or as required by law. We use standard technical and organizational measures (SSL encryption, firewalls, periodic audits) to prevent unauthorized access, loss, or alteration of data.

You have the right to access, correct, delete, or export your personal data. You may also object to processing or withdraw your consent at any time. To exercise these rights, email us at info@wingmatephilosophy.com. We will respond to your request within 30 days. If you are a resident of the European Union or California, you benefit from additional protections under GDPR and CCPA.

This policy was last updated in January 2025. We reserve the right to modify it; any changes will be posted on this page. For privacy-related questions, you can write to us at info@wingmatephilosophy.com or call us at 0795033698. Our postal address: Aleea Decebal nr. 1, bl. B, ap. 72.